Quality Care Services

Our care facilities provide responsive and adaptable care, by ensuring an adequate number of dedicated staff with the knowledge, skills and attitudes to meet the care needs of our residents. We have qualified staff working 24 hours a day, 7 days a week to support high quality care. Registered nurses, endorsed enrolled nurses and Certificate IV staff are employed to oversee safe administration of medication and enable nursing duties to be carried out appropriately.

Our registered nurses are passionate about aged care and are registered with the Australian Health Practitioner Regulation Agency. All care staff hold a minimum of Certificate III in Aged Care.

Juliana Village staff provide one-to-one, hands-on personal care to individuals. This may include full assistance with showering, dressing, continence, mobility and meals.

All residents have individualised Nursing Care plans. Case conferences are held a short time after admission, annually or as required.

Juliana Village has a commitment to the continuous education and training of our staff to promote a culture of quality service and care.

Juliana Village has access to doctors who are on call at all times and, in addition to this, each resident has an allocated General Practitioner who may be the General Practitioner they had prior to admission, assisting with continuity of care. Juliana Village is committed to providing ongoing support to all visiting
General Practitioners.

High care units comprise:

  • Single room with ensuite
  • Reverse cycle aircon
  • Television
  • Emergency call button system in all rooms and ensuites
  • Light-filled lounge rooms
  • Balcony areas
  • Dining rooms
  • Onsite personal laundry
  • Safe environment

Allied Services

The services of Allied Health professionals are readily available at Juliana Village. Working as part of our team, all professionals endeavour to provide the best care tailored to each resident’s requirements.

Allied Health professionals that regularly visit our facility are:

  • Pharmacists
  • Physiotherapists
  • Podiatrists
  • Dietician (nutritional advice and information when required)
  • Speech pathologists (assistance with difficulties communicating, swallowing or eating when required)
  • Optometrists (when required)
  • Audiologists (when required)
  • Palliative Care Team

Palliative Care

Juliana Village offers palliative care, in conjunction with the Palliative Care Team at Calvary Hospital. The team assists the resident, their family and friends to make the necessary preparations and to be as comfortable as possible during the final stages of life.


In consultation with a Dietician, our catering team cooks balanced and healthy meals fresh daily in our onsite commercial kitchen. Special dietary needs are easily accommodated depending on requirements such as, for example, vegetarian, diabetic or gluten free.
Our catering staff can easily adapt meals to suit residents’ needs.


Further information regarding living at Juliana Village is available by contacting the Administration Office on 02 9541 3400.